Frequently Asked Questions

General Questions
Is Olivewellness a subscription?
Our GLP-1s are shipped out once per month on an on-going basis. You may cancel at any time if you do not wish to continue.
Do you sell oral Semaglutide?
Currently we only sell Semaglutide in the form of a once per week at-home injection.
What do I do if I have reached my goal weight?
Congratulations! If you are happy with your results you may cancel anytime through our support channels:
Email: hello@getolivewellness.com
Phone: +1 888-859-0541
How do I make a return?
Unfortunately since we are selling a refrigerated prescription medication we cannot accept returns. If you would like to cancel your order please contact our customer support before your next billing cycle.
Phone: +1 888-859-0541
Can I cancel at anytime?
How do I restart my subscription?
Please proceed through our website at https://getolivewellness.com/ to re-subscribe.
Can I cancel anytime?
You can reach us at Phone: +1 888-859-0541 to speak with an Olivewellness representative.
How do I inject my medication?
Here is the link to our at-home injection guide: https://getolivewellness.com/
Medication & Service Questions
How do I inject my medication?
Here is the link to our at-home injection guide: https://getolivewellness.com/
Do I need a prescription?
Yes! Our team of licensed physicians are trained in weight loss and are able to prescribe weight loss medications 100% online.
Can I cancel anytime?
You can reach us at +1 888-859-0541 to speak with an Olivewellness representative.
Who are the affiliated providers network?
We are partnered with Avocado Health medical specialists and clinical care staff.
Visit AvocadoHealth.com/about to see the team of providers.
Provider & Clinical Questions
Where do I go if I need to complete my Intake Form?
Please check your email for incomplete intake information or call the number below for immediate support.
Phone: +1 888-859-0541
Where do I update my personal information? (Address, phone number, email)
Please call the number below to get your information updated in our portal.
Phone: +1 888-859-0541
What happens if the medical provider decides I am not a good candidate for the medication?
If you're not eligible for a specific weight loss treatment, don't worry! You'll receive a full refund.
Pharmacy Questions
Where does the Semaglutide come from?
We are partnered with multiple pharmacies across the US to ensure fresh solutions are being shipped in a timely manner to each of our customers' homes.
Cost & Financial Questions
What is the price after the first month discount?
After your first month, you will be billed $399/month if you wish to continue your prescription. You can cancel anytime.
Where does the Semaglutide come from?
We are partnered with multiple pharmacies across the US to ensure fresh solutions are being shipped in a timely manner to each of our customers' homes.
What happens if the medical provider decides I am not a good candidate for the medication?
If you're not eligible for a specific weight loss treatment, don't worry! You'll receive a full refund.